Did Google screw up? Yes, they did. There's nothing else to say other than the simple fact, they screwed up.
First and foremost ? I?m a Google user, and virtually always have been. As such, I pre-ordered the tablet directly from them, after seeing the announcement. Of course, I?d assumed that, if ordered directly from Google, we?d at least get it on the day of release. Clearly, that hasn?t happened. As of today, they still haven?t taken the payment off my card or sorted shipping information out. Even though ? like many others ? I paid for the 2 day shipping at additional charge.
However, friends who?ve ordered from PC World have already got their product in hand. As such, I phone to check with PC World directly ? who confirms if I order today ? I?ll get it tomorrow. I phone Google to cancel my order with them? And for some ?mysterious? reason, I can?t. Not only can I not cancel the order, but they couldn?t even tell me when they?d be taking the money from the card or shipping the product.
I hate to complain ? really ? but when you pre-order from Google directly and pay additional shipping price and still don?t get it on the same day (let alone get shafted like this )?. well, it?s just not good enough.
Simply put... this is bull.