Software update prossising failed problem

[Android Central Question]

Samsung galaxy j2 prime. Software update prossising failed problem

 

[belodion]

A normal OTA update? https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

J2 prime doesn't get software update anymore, unless you just got the phone and it never been updated?

 

[B. Diddy]

Welcome to Android Central! Are you saying that you see an error message "Software update processing failed"? Show us a screenshot: http://forums.androidcentral.com/ge...ide-how-post-screenshots-android-central.html. You'll have to register first.