T-mobile Samsung Galaxy S4 won't scan media. Kitkat 4.4.4
I've literally been googling for hours & haven't found any useful info. My phone is bone stock & not rooted. A few days ago, I noticed pictures started disappearing from the gallery. Then my Ringtones stopped working (reverted to default tones). I can see all my files in es file explorer, so I know they're still there. Now, here's the part that seems strange to me. Everything that's not working is on the internal memory. It reads the SD card just fine, although with the kitkat update, the SD card is now pretty much pointless anyway. Another oddity is if I take a picture with the camera, it shows up in the gallery. None of the other pics in the same folder show up, though. I'm desperate. I use this phone for work & need it functioning properly.
I've literally been googling for hours & haven't found any useful info. My phone is bone stock & not rooted. A few days ago, I noticed pictures started disappearing from the gallery. Then my Ringtones stopped working (reverted to default tones). I can see all my files in es file explorer, so I know they're still there. Now, here's the part that seems strange to me. Everything that's not working is on the internal memory. It reads the SD card just fine, although with the kitkat update, the SD card is now pretty much pointless anyway. Another oddity is if I take a picture with the camera, it shows up in the gallery. None of the other pics in the same folder show up, though. I'm desperate. I use this phone for work & need it functioning properly.
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