We've bought 8 Samsung Galaxy Tab A7 tablets to distribute to our shops for recording our stock levels.
After enrolling them in our Intune and deploying some apps to the tablet (Teamviewer Quicksupport, Google Chrome (managed) and 6 web shortcuts) all the tablets seem to have 2 problems at random intervals.
1) Sometimes when I take a tablet it seems to be shutdown, even though the battery is not empty. When I press the power button I see the Samsung logo very faintly and very briefly but it disappears and then nothing happens, no matter how many times I try.
The only way to fix this is to reset the tablet (power button & volume down for a few seconds). How do I prevent this from happening?
2) Sometimes when I want to start one of my deployed web apps I get a bunch of errors on the bottom: co.g.App keeps stopping, com.google.android.app keeps stopping, Bluetooth keeps stopping, com.google.enterprise.w... keeps stopping, Samsung keyboard keeps stopping...
For this I can also temporarily fix the problem by resetting the tablet as above, but this is not a permanent fix.
This is my first experience with Android tablets and it's not a positive one to say the least.
What is causing this and how can I fix it for good?
Thanks in advance!
After enrolling them in our Intune and deploying some apps to the tablet (Teamviewer Quicksupport, Google Chrome (managed) and 6 web shortcuts) all the tablets seem to have 2 problems at random intervals.
1) Sometimes when I take a tablet it seems to be shutdown, even though the battery is not empty. When I press the power button I see the Samsung logo very faintly and very briefly but it disappears and then nothing happens, no matter how many times I try.
The only way to fix this is to reset the tablet (power button & volume down for a few seconds). How do I prevent this from happening?
2) Sometimes when I want to start one of my deployed web apps I get a bunch of errors on the bottom: co.g.App keeps stopping, com.google.android.app keeps stopping, Bluetooth keeps stopping, com.google.enterprise.w... keeps stopping, Samsung keyboard keeps stopping...
For this I can also temporarily fix the problem by resetting the tablet as above, but this is not a permanent fix.
This is my first experience with Android tablets and it's not a positive one to say the least.
What is causing this and how can I fix it for good?
Thanks in advance!