Transfer data from old phone to new phone

[Android Central Question]

Hello,

I have an old LG G3 that I want to replace with a Galaxy S8.
I used the SmartSwitch App while connecting the two phones to the same USB cable, but it didn't transfer the call log and messages history, not to mention WhatsApp's message history.

I tried using MobileTrans in demo mode, it's not worth the effort, it doesn't do anything. I also looked into Dr. fone, but both require a payment, I'm looking for something that I don't have to buy. Why should I buy a software when I'll be using it only once???

What free software on a Windows 10 PC or App on the two phones can I use to perform a complete transfer, even if it is in two stages?

Thank you,

 

[mustang7757]

Hi, you did smart switch by cable ?

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

https://forums.androidcentral.com/showthread.php?t=409154

 

[hallux]

Whatsapp shouldn't require SmartSwitch. If you configured backup on the old phone, it should backup to Google Drive. Log in to the Same Google account on the new phone using the same phone number and Whatsapp SHOULD find the backup and offer a restore (FAQ on this is on their page, which I can't access here at work).

 

[Bobs53]

Hi Mustang 7757,

Thank you for sending the link to register.
Yes, I used Smart Switch with a USB cable

Maybe I can correct myself, I am mostly interested in transferring text and WhatsApp messages history from the LG G3 to the S8.

Thank you,

Hi Hallux, I manually backed up WhatsApp to Google Drive earlier but for some reason, even the storage usage didn't change.
The size of the backup was 1.3GB (including videos). Are you sure the new phone should find it?

 

[mustang7757]

Hi Mustang 7757,

Thank you for sending the link to register.
Yes, I used Smart Switch with a USB cable

Maybe I can correct myself, I am mostly interested in transferring text and WhatsApp messages history from the LG G3 to the S8.

Thank you,

Text it should definitely transfer over with smart switch , whatsapp... once you install and log in to your account should show last back.up to new device

 

[hallux]

Hi Hallux, I manually backed up WhatsApp to Google Drive earlier but for some reason, even the storage usage didn't change.
The size of the backup was 1.3GB (including videos). Are you sure the new phone should find it?

It should. You MAY need to go in and select to restore but I thought there was an automatic aspect to it. The FAQs on their website will have the answers you seek, that's where I learned about it but as I said - I can't access the site at work.

I decided to pull out my tablet to look it up for you. It should have prompted you to restore your history... https://faq.whatsapp.com/android/chats/how-to-restore-your-chat-history/

 

[Bobs53]

I will try that later tonight and report back. Thank you for your help with this issue.

 

[Bobs53]

Hi Hallux,

I didn't use your link in the end, instead, I found this https://www.business-standard.com/a...g to WhatsApp, the local,folder and tap on it and it worked perfectly well. I used a computer instead of an MicroSD card.

Thank you for everyone, I managed to not lose any of my WhatsApp's messages.

 

[mustang7757]

Hi Hallux,

I didn't use your link in the end, instead, I found this https://www.business-standard.com/a...g to WhatsApp, the local,folder and tap on it and it worked perfectly well. I used a computer instead of an MicroSD card.

Thank you for everyone, I managed to not lose any of my WhatsApp's messages.

Your link seems to be broken

 

[Bobs53]

Here it is again, this is just for WhatsApp though, the rest was done with Smart Switch.

https://www.business-standard.com/a...g to WhatsApp, the local,folder and tap on it

 

[mustang7757]

Here it is again, this is just for WhatsApp though, the rest was done with Smart Switch.

https://www.business-standard.com/a...g to WhatsApp, the local,folder and tap on it

Still broken link

 

[hallux]

The link worked for me. That article is just a tech blogger's attempt to get clicks using information readily available from the Whatsapp page as I linked above. Skimming the article it seems to be explaining the same process as the FAQ direct from the app developer...

 

[mustang7757]

The link worked for me. That article is just a tech blogger's attempt to get clicks using information readily available from the Whatsapp page as I linked above. Skimming the article it seems to be explaining the same process as the FAQ direct from the app developer...

Yeah in forums app , in chrome was broken .

 

[hallux]

Yeah in forums app , in chrome was broken .

I'm using Chrome on my Mac, worked for me...