Unfortunately, this is my son's phone and I don't have an idea what he may have accessed or downloaded to obtain the virus that locks down the down device from processing any commands. Once I turn it on, it accesses multiple apps. After initial shutdown, it got to an app that I guess had access to potential CC information/paypal etc. I quickly removed the battery and removed the SIM.
I just turned off wifi so no outgoing communication.
Is there a safemode or anything that will allow me to process a virus scan and/or factory reset?
I'll take a video of it at a later time. Obviously, I turned back on my iNet access.
Thank you,
Mike
I just turned off wifi so no outgoing communication.
Is there a safemode or anything that will allow me to process a virus scan and/or factory reset?
I'll take a video of it at a later time. Obviously, I turned back on my iNet access.
Thank you,
Mike