Why do my Nokia True Wireless Earbuds sound fuzzy when playing from Samsung A20s?

[Android Central Question]

I recently bought a pair of Nokia True Wireless Earbuds and I have been using them for about a month now. I use them mostly with my Samsung A20s but I have also used them with my Acer laptop before.

Up until today, the earbuds sounded perfect. At first they only sounded fuzzy when playing audio from Apple Music, but now it sounds fuzzy regardless of the app I play it from. I wanted to change the bluetooth codec that my phone uses, but apparently these earbuds only support SBC.

I decided to test the earbuds on my friend's iPhone XS and they sounded perfect again. I tried restarting my phone, but the issue persisted. How do I fix the sound because it seems to be an issue from my phone, not the earbuds.

 

[B. Diddy]

Welcome to Android Central! Try resetting the earbuds: https://images-eu.ssl-images-amazon.com/images/I/714HrdzciRS.pdf

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html