Why isn't my 4G LTE button showing in Network mode for my Samsung Galaxy Tab Pro SM-T325?

[AC Question]

4G LTE button not showing in Network mode for Samsung Galaxy Tab Pro SM-T325

I have purchased "Samsung Galaxy Tab Pro SM-T325" tablet from Oman and using in Odisha, India. Recently 4G sevice was lunched and I upgraded my 2G Airtel to 4G Airtel service. Neither 4GLTE radio button in Network Mode is visible nor network connection is showing permanently.
Need help.

 

[B. Diddy]

Re: 4G LTE button not showing in Network mode for Samsung Galaxy Tab Pro SM-T325

Welcome to Android Central! It's probably because the tablet isn't compatible with Airtel's LTE band. From what I can find, Airtel uses band 40 (2300 MHz), which the Tab Pro can't access (see specs here: Samsung Galaxy Tab Pro 8.4 3G/LTE - Full tablet specifications).

 

[Subrat Rout]

Re: 4G LTE button not showing in Network mode for Samsung Galaxy Tab Pro SM-T325

Thanx for the reply. As I'm just a user, not tech savvy, can I know whether ther is any solution to this issue? Or I have to abandon either 4G use or this tab?

 

[B. Diddy]

Re: 4G LTE button not showing in Network mode for Samsung Galaxy Tab Pro SM-T325

It's a hardware issue. You can't add bands to the device, so unfortunately, you'll have to accept that you can't get 4G on that device using Airtel. Sorry!