I need to get rid of the virus/malware on my phone. It keeps getting back after deleting. I need assistance on what to do? Anyone. Thanks
Sent from my SM-A127F using AC Forums mobile app
Sent from my SM-A127F using AC Forums mobile app
Okay I will do that now. After signing out. Should I delete in safe mode?Try signing out then deleting and see if they come back
Exit out safe mode by restarting then sign out of your account and delete see if they come backOkay I will do that now. After signing out. Should I delete in safe mode?
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Wow. Magic.Exit out safe mode by restarting then sign out of your account and delete see if they come back
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I would have loved to try that but I was told to sign out my samsung account and try to delete them. I just tried that and they are gone. But I'm not sure to sign in my samsung account againIt'd be interesting to see what happens if you open one of those files using a media player, since they're mp4 files. I wonder if they could be video ads that are being cached on the phone, related to some app you installed. I don't think an mp4 file itself can be malicious, since it's simply a video file.
You can see if it stays that way nowWow. Magic.
I don't see them again. Thanks so much. I have been worried
Can I still re-sign in my Samsung account
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