I'm hoping someone can help me with this.
I tried getting the HTC update manually through the settings menu. The file was downloaded. Then the screen showed it was installing, until it ended up on a screen with a red exclamation point in a triangle. I left it on that screen until it restarted itself. The white HTC screen comes up, then the red Droid circle thing and the animation stops. Now anytime I try to restart the phone, it gets stuck on that screen.
My phone is not rooted and I haven't done anything else to it other than install programs from Google Play. Is there anything I can do other than take it to the Verizon store tomorrow? I'd be very appreciative for any help.
I tried getting the HTC update manually through the settings menu. The file was downloaded. Then the screen showed it was installing, until it ended up on a screen with a red exclamation point in a triangle. I left it on that screen until it restarted itself. The white HTC screen comes up, then the red Droid circle thing and the animation stops. Now anytime I try to restart the phone, it gets stuck on that screen.
My phone is not rooted and I haven't done anything else to it other than install programs from Google Play. Is there anything I can do other than take it to the Verizon store tomorrow? I'd be very appreciative for any help.