05-25-2013 04:08 PM
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  1. ddsdavid's Avatar
    OK, I'm on DNA #3. My first one performed flawlessly but the rubber back started peeling. They replaced it with a "new" refurbished unit which has been a SIM card error nightmare. I complained loudly that I want a "NEW" phone not someone else's problem, well I got another refurb and VZW claims I can't get a "NEW" one unless I buy it. I will give refurb #2 a shot but I am not happy. I have been a VZW customer since the day of the bag phone and have never needed to have a phone replaced.
    02-26-2013 12:51 PM
  2. mclarryjr's Avatar
    I'm still using #1 which was purchased on the launch day luckly I have had any issues In the past I've maybe averaged 1 replacement per year and only have one issue in years with any of the replacements.
    Topgonzo likes this.
    02-26-2013 01:01 PM
  3. mightyfacundo's Avatar
    I'm on #2 after my audio jack quit working, but they replaced it with a brand new one, which was nice because I bought the original slightly used. They wanted to give me a CLNR, but I slipped the guy a $20 for the new one. :thumbup:

    Sent from my DNA
    BHBandit and D_Norm_A like this.
    02-26-2013 01:06 PM
  4. Jennifer Stough's Avatar
    I'm still on number one, but will request a replacement If I have the sim issue again. I already had the sim replaced and its happened again. If it happens a third time I want a replacement. My husband traded in his number one for a note 2 since the brand new droid DNA had an obvious screen defect that the consultant negligated to point out, even after having my nondefected device and his defected device side by side for activation.

    Sent from my Verizon Droid DNA
    02-26-2013 01:12 PM
  5. skipfreely's Avatar
    Number three and I just picked up a new sim for it due to issues. Pretty pissed.
    02-26-2013 02:23 PM
  6. mclarryjr's Avatar
    Number three and I just picked up a new sim for it due to issues. Pretty pissed.
    I'd be upset too if I was having the same issue over and over... Hope your new sim fixes your troubles
    02-26-2013 03:13 PM
  7. aallison1882's Avatar
    I still have the DNA (and SIM card) that I got on launch day back in November. Minor SIM card and battery issues last for three weeks in January once I reseated and cleaned my original SIM card, both issues went away and I haven't seen them since. Other than that the phone has been great!
    02-26-2013 05:12 PM
  8. Linebarrel86's Avatar
    Still on number 1.

    I don't have insurance on my devices anyway, so if something goes wrong, I'm S.O. L.
    02-26-2013 05:29 PM
  9. osubeavs728's Avatar
    I'm in number two. The first one I replaced because of some terrible creaking and cracking noise issues. That was within the 14 day return widow so I received a brand new one (the only way you can get a brand new device). This one has been good so far, I have minor light bleed on the bottom that doesn't bother me and I've had the sim issue 3 times. But I don't think I'll be asking for a replacement any time soon unless it starts happening daily or something
    02-26-2013 05:50 PM
  10. ddsdavid's Avatar
    On my refurbished phone I have 3 or more sim errors per day on a new Sim.

    Sent from my HTC6435LVW using Android Central Forums
    02-26-2013 06:13 PM
  11. jrwatson's Avatar
    I have some issues with my phone (mainly GPS and battery), but I've been holding off for months because I don't want to deal with having my phone sent away for weeks, or risk getting a refurb dud with its own mess of problems lol
    02-26-2013 07:26 PM
  12. Jennifer Stough's Avatar
    Mine has a noticable light bleed on black screens and a weird grey shadowy effect on white screens, but it isn't much of a deal. Other than that SIM seems to be the main issue. And the phone telling me I don't have internet connection when I'm obviously connected to either WiFi or 4g.

    Sent from my Verizon Droid DNA
    02-26-2013 07:30 PM
  13. Ezduzit's Avatar
    #2 dropped my phone and the screen shattered.

    Sent from my busa.
    02-26-2013 07:38 PM
  14. brandonx1000's Avatar
    i have the employee edition, zero issues...never had the sim issue, no screen issues either
    HPBolt likes this.
    02-26-2013 07:52 PM
  15. heartagram616's Avatar
    I'm on #1 still never had the sim issue or screen issues only thing is every once in a while my camera chews away at the battery even though not in use, using literally 40-50% of the battery. Simply going in and closing it or restarting the phone seems to fix it. Not worth replacing for that minor inconvenience.
    HPBolt and KSDroid01 like this.
    02-26-2013 08:59 PM
  16. akira751's Avatar
    Still number #1
    HPBolt likes this.
    02-26-2013 10:51 PM
  17. harrisondisc's Avatar
    i have the employee edition, zero issues...never had the sim issue, no screen issues either
    Same here.

    Sent from my HTC6435LVW using Android Central Forums
    02-26-2013 11:13 PM
  18. MrRicks84's Avatar
    i have the employee edition, zero issues...never had the sim issue, no screen issues either
    Not on the Employee Edition but 1 DNA 0 issues.
    HPBolt likes this.
    02-27-2013 12:13 AM
  19. Mooem's Avatar
    I'm still on my first one. The micro usb cover broke off after just a week but it's been pretty much flawless.
    02-27-2013 06:11 AM
  20. AndroidXTC's Avatar
    Once for a bad main speaker and the sim issue replaced within the 14 day policy.
    02-27-2013 06:32 AM
  21. Rizz1-2's Avatar
    Still #1 for me. No issues. Love it!
    02-27-2013 09:01 AM
  22. gforce1963's Avatar
    [Edited by moderator to remove quoted spam content]

    Just don't be a Verizon customer if you want those Google OS updates in a timely manner
    nofsinger6 likes this.
    02-27-2013 10:00 AM
  23. dnickb's Avatar
    I'm currently on #3, but I may be on #4 pretty soon. It will not stay connected to WiFi to save it's battery.
    02-27-2013 10:45 AM
  24. AZDROIDX's Avatar
    Still on number 1.

    I don't have insurance on my devices anyway, so if something goes wrong, I'm S.O. L.
    Don't need insurance if the issue is a manufacture defect like software or hardware related that are not caused by you. You have a year with Verizon. never returned my DX or Nexus. My Tbolt went back once for radio issues and the Storm2 was a nightmare with the dust under the screen issue.
    02-27-2013 10:56 AM
  25. Wobblin30's Avatar
    First SIM issue hit today after picking the phone up this past Saturday.
    mannw1977 likes this.
    02-27-2013 11:22 AM
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