I think I have reached my limit with the Thunderbolt. I am currently approaching 30 hours of no Network connection("Network error, check the network"). Restarting the phone and pulling the battery did not fix the problem. This is a common occurrence but usually not for this long. Of course I have the usual problems of random reboots and bad battery, but also other issues, one big one is the phone is just insanely slow. When I need to make a call and I press the "phone" button on the home screen it takes at least 10 seconds to open the phone function. And if I go through my contact list it takes almost 30 seconds to dial a number once I choose it from the contact list.
The screen idle function will randomly stop working and I might not be near my phone, it will receive a text which activates the screen, I don't notice it and the screen will not go back into idle. Clearly, this is hard on the battery. When I go in and check the settings it is set to idle after 1 min. Again, this is intermittent.
I have taken the phone in twice to a verizon store, the first time I was told an update was about to come out that would fix the issues. There was an update, but it just made the phone worse. As have all the updates that have been pushed to the phone. The second time I took it in they didn't even look at the phone, and just asked if I had the Facebook app installed, which I did. They said that was the cause of all my problems. So, I uninstalled the app. Surprisingly, I still have all the problems.
I am not due for an upgrade until the end of February. Do I have any options at this point? I really just want a functioning phone.
The screen idle function will randomly stop working and I might not be near my phone, it will receive a text which activates the screen, I don't notice it and the screen will not go back into idle. Clearly, this is hard on the battery. When I go in and check the settings it is set to idle after 1 min. Again, this is intermittent.
I have taken the phone in twice to a verizon store, the first time I was told an update was about to come out that would fix the issues. There was an update, but it just made the phone worse. As have all the updates that have been pushed to the phone. The second time I took it in they didn't even look at the phone, and just asked if I had the Facebook app installed, which I did. They said that was the cause of all my problems. So, I uninstalled the app. Surprisingly, I still have all the problems.
I am not due for an upgrade until the end of February. Do I have any options at this point? I really just want a functioning phone.