Pinkish tint on the screen, should I exchange? Update with Pics.
ok guys, I love my phone but I have a question. Does anyone else have pinkish tint on the screen? I mean it seems like it is there 80% of the time. When I launch google market it goes away, but in the browser anything white seems to have a pink tint to it.
I added a line and got it from best buy but then I switched my number on the phone with my primary number. Do you guys think I should exchange it. It bothers me but only a little, but I dont want it to get worse.
The sim is attached to my number, all I would have to do is exchange the phone that is on the receipt and throw the current sim in it.
It is not going to kill me if I don't exchange it, but I heard bad things about best buy exchanges, my friends gps didn't work on droid x and I went with him and they tried to make him look like a fool by saying thats how the gps works by enabling 3g location service. I was like ok, this is bull****.
I really doubt that they will admit that the screen has a pink tint to it. Just looking for opinions on what to say or how to convince them.
- 03-18-2011, 02:48 PM #2
I would exchange it if it's really there. I haven't noticed any tinting at all. The screen is big, bold, and beautiful (as it should be). Did you try and change the scheme/wallpaper/etc? Have someone else look at it? If someone else can verify it's there then get a replacement....
- 03-18-2011, 03:11 PM #5
- 03-18-2011, 03:13 PM #7
I honestly feel like its there, even the HTC black theme seems like it has a pink tint to it. I dont know may be I am wrong. I am gonna go back to the store and see if they have a demo that I can compare it to. It might be an iphone 4 withdraw effect.
- 03-18-2011, 03:48 PM #9
- 03-18-2011, 03:54 PM #10
- 03-18-2011, 04:04 PM #11
I can see what you're talking about. There seems to be some pink halo'ing on some of the color circles. If that's the only place you're seeing it then I wouldn't worry about it, if you're seeing it on other pages then I wouldl take it back.
I didn't see it on the google page you had in the pic but what we see in your pics are going to be affected by too many things to give you a real answer. Especially but the quality and color balance of the monitors that we are using to view your pictures. You need to show it to others live who can see what you're seeing.
- 03-18-2011, 04:15 PM #12
Unfortunately the tb screen is just ok. Clearly we can't compare it to the iPhone or even Droid x. I see some of what you are talking about on the two tbs that I have. As long as you don't compare it to a device that has a good screen you are good to go. One thing my x andiphone can't do is lte and that is the sole reason I'm willing to downgrade on the rest.
- 03-18-2011, 04:29 PM #13
- 03-18-2011, 04:32 PM #14
- 03-18-2011, 04:40 PM #15
- 03-18-2011, 04:56 PM #16
- 03-18-2011, 06:02 PM #17
I don't see anything wrong with the screen personally. I think it's in your head, no offense ...
- 03-18-2011, 06:12 PM #18
It's most obvious on a white screen. When you first power up it's definitely noticeable on the HTC screen.
It's not just the TB. I've seen a lot of phones with this. Sometimes you get one and sometimes you don't. We just happened to get ones that did. You are supposed to be able to exchange a phone for any reason within 14-days without being hassled.
If you paid full price, and ordered online, just keep ordering new ones (instead of going through that whole 1-chance replacement bull) and return the old one until you get one that's right. For $670 you should demand perfection.
Wireless Device/Accessory Return Policy
You may return or exchange wireless devices and accessories purchased from Verizon Wireless within 14 days of purchase. A restocking fee of $35 ($70 for netbooks and tablets) applies to any return or exchange of a wireless device (excluding Hawaii).
This return and exchange policy does not apply to customers who have purchased a Prepaid Plan.
Exchange New Merchandise
You are permitted to make one exchange. To make an exchange, return the merchandise (including device, charger, battery, instructions, and any other components) in the ORIGINAL box. All merchandise must be in like-new condition and accompanied by the original receipt. Shipping charges may apply to exchange merchandise sent to you by Verizon Wireless.
- 03-18-2011, 06:20 PM #19
Cory, there is no such thing as perfection in anything that is mass produced. It's attitudes like that which raise prices and make carriers tighten their return policies and make things harder on all of us.
If the tech at the VZW store agrees that something is not right then by all means get it replaced, but doing so simply because you think you see something that may or may not be there is not right.
- 03-18-2011, 06:24 PM #20
- 03-18-2011, 06:28 PM #21
And that ONE Exchange that verizon is talking about is to change devices (going from X to Thunderbolt or whatever). If you get manufacturing defects you can change it as many times as you want. I know...I've done it. I'm one of the uber anal on these boards. LOL.
- 03-18-2011, 06:31 PM #22
- 368 Posts
- Froyo/Sense 2.0
I dont see it either, but I agree that if you see it...you should take it back.
"Cory, there is no such thing as perfection in anything that is mass produced. It's attitudes like that which raise prices and make carriers tighten their return policies and make things harder on all of us."....sorry VZWRocks....I believe that paying 250 dollars for a cell phone and then the 100 some dollars a month for 24 months...allows for a customer to be satisfied with getting what they want. Try seeing it from a customer perspective, you obviously work for Verizon. If I worked for Ford and I sold you a car and you couldn't get your favorite radio station to come in clearly...you would be want a new radio....right?
Try taking it back to the store...see how it looks compared to the units they have out. If the screen is indeed "off" in some way....there you go! If the screens are the same...well...its the screen. Decide if you can live with it or get your money back!
- 03-18-2011, 06:46 PM #23
- 03-18-2011, 07:20 PM #24
- 03-18-2011, 07:33 PM #25
I say if you think there is an issue, exchange it. I had the pink screen issue with my first Nexus One(I bought two TMO and ATT versions). If you see pink you're not just "seeing things" as one poster seemed to suggest. It's your hard earned money and you have no obligation to keep something you are not 100% happy with. My screen has no tint of any kind(yellow, pink, etc..) it's pure white on a white screen. You can get one too.