- 279 Posts
New Upgrade Fees
On April 22, Verizon Wireless is implementing a $30 upgrade fee for existing customers purchasing new mobile equipment at a discounted price with a two-year contract. This fee will help us continue to provide customers with the level of service and support they have come to expect which includes Wireless Workshops, online educational tools, and consultations with experts who provide advice and guidance on devices that are more sophisticated than ever.
While the upgrade fee is not unique to Verizon Wireless, most devices can be traded in with our green friendly trade-in program at as a way to save money or potentially offset the fee completely.
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- 04-11-2012, 08:50 PM #2
- 04-11-2012, 09:00 PM #3
- 04-12-2012, 01:33 AM #4
- 04-12-2012, 07:13 AM #5
I think that they need to charge the people who use the workshops and how to resources not people like us who teach the customer service representatives something every time we call.“There’s always something to look at if you open your eyes!”
- 04-12-2012, 01:35 PM #6
- 04-12-2012, 09:58 PM #7
- 04-12-2012, 09:59 PM #8
- 04-13-2012, 01:47 AM #9
- 04-15-2012, 11:46 PM #10
- 04-15-2012, 11:47 PM #11
- 04-16-2012, 02:24 PM #12
- 04-17-2012, 09:12 AM #13
- 04-17-2012, 03:50 PM #14
- 04-17-2012, 07:04 PM #15
- 1,892 Posts
- 04-17-2012, 08:08 PM #16
Re: New Upgrade Fees
So, now there is no free phone option for people that don't really need their phone, probably barely use it, and, are a ton of profit for the phone companies. It just seems to make sense to charge everyone what they really need to charge you for each model of phone for it to be economically viable for them, not some bogus fee. Reminds me of them shrinking food packing sizes to keep price tags normalized. Just raise the price.
- 04-18-2012, 03:09 AM #17
I don't use any of those resources because I am much more knowledgeable than any Verizon employee in my area when it comes to the devices I purchase. I will try my hardest to get that fee waived at the time of upgrade because of that reason alone.
Chase tried to pull this on me but luckily I was able to escape fees due to direct deposits. I only keep Chase because their seconds from my home and their Android application is useful. Once they start charging me to be a customer, I'm gone. Verizon may provide the beat phone service in my area, but the same rules apply. I don't mind paying for what I use but I am not paying for things I don't. That's like charging someone for premium gasoline even though they're using regular. Sure, my vehicle required premium but why should anyone else pay that fee? Is every company going the way of cable television?
Such silly nonsense!
Sent from my DROID RAZR using Tapatalk 2
Last edited by Eclipse2K; 04-18-2012 at 03:33 AM.
- 04-18-2012, 08:09 AM #18
Re: New Upgrade Fees
If you don't need a brick and mortar bank, Capital One's online banking is really good. They reimburse you other banks ATM fees and don't charge you one themselves. No fees for accounts, I don't even think you have to have direct deposit to avoid fees, but, you might. Probably some of the best interest rates available, not that it's much these days. Good customer service. I rarely get checks from people, and, don't ever go to the bank, so, this was the best option for me. Just a thought if you ever need to switch banks.
- 04-18-2012, 09:04 AM #19
- 04-18-2012, 09:20 AM #20
- 55 Posts
Sprint charges $36 as activation fee for any phone, but they will waive it if you have a credit union (going to local credit union and putting $5 in a savings account for example)
Sent from my Galaxy S II epic 4g touch. 4.0.3 FC05 ICS
Last edited by rocker22dallas; 04-18-2012 at 09:31 AM.
- 04-18-2012, 09:27 AM #21
- 04-18-2012, 09:32 AM #22
Re: New Upgrade Fees
But each time you upgrade they lock you in for two more years. Which means they are billing you for close to two thousand dollars over that time period (only for service, not including what you actually pay for the phone). Even if they subsidize 500 bucks of that, that still leaves 750 bucks a year they are taking in from you. How much of that is profit, not sure, but, they are still making a good amount of money by making you lock in. I wouldn't say they are really taking a hit.
- 04-18-2012, 03:49 PM #23
- 04-18-2012, 03:59 PM #24
- 04-18-2012, 04:51 PM #25