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  1. Thread Author  Thread Author    #26  

    Default Re: Trying to save unlimited... will this work on a Loyalty Share plan?

    Quote Originally Posted by DayThyme View Post


    No, you have to transfer and complete the order online otherwise, the upgrade goes back to the line it originated from.
    Sounds like I'm on the hook for the $35 restocking fee. I'm assuming no usage or activation charges since the phone is not activated yet.
  2. #27  

    Default Re: Trying to save unlimited... will this work on a Loyalty Share plan?

    Quote Originally Posted by mjcotter View Post
    Sounds like I'm on the hook for the $35 restocking fee. I'm assuming no usage or activation charges since the phone is not activated yet.
    the comcast promo stated that the activation fee would be waived. I don't know when they start charging you for the data plan, so log onto your account and see if you are currently being billed and/or call and ask.
  3. #28  

    Default Re: Trying to save unlimited... will this work on a Loyalty Share plan?

    Quote Originally Posted by mjcotter View Post
    Thanks for the screen shot! Ok, I'm not seeing that part of the screen. It's b/c I currently have the pending order on that new 3rd line that I added as part of the Comcast promo, isn't it? I'm not going to keep that line if I can do what I want with the 2 current lines.

    Canceling that 3rd line and never having activated the phone... will they still charge me the $35 restocking fee? If I'm paying the restocking fee, then I might as well play with the phone a bit, I guess. Get something for my $35 bucks.

    Here's another question... you guys have been awesome... can I transfer the upgrade from the unlimited to the 4gb line online and then go to a store and complete the upgrade. Trying to save a bundle in sales tax.
    Pending order could make the screen different. Restocking fee is charged if you return the phone.

    Yes you can do it for in store pickup, but the in store rep may do it so that you lose unlimited, depending on how they process it. Most in store reps would not allow unlimited on the upgrade Line or the line which the upgrade came from. They can, they just chose not to. As said above, if the order isn't processed then the upgrade would return to the original line

    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
  4. #29  

    Default Re: Trying to save unlimited... will this work on a Loyalty Share plan?

    Quote Originally Posted by mjcotter View Post
    In the screen shot... in my case, the device to upgrade is my unlimited line and the"to line" under your red arrow is the 4gb line?
    Correct

    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
  5. Thread Author  Thread Author    #30  

    Default Re: Trying to save unlimited... will this work on a Loyalty Share plan?

    Quote Originally Posted by DayThyme View Post
    the comcast promo stated that the activation fee would be waived. I don't know when they start charging you for the data plan, so log onto your account and see if you are currently being billed and/or call and ask.
    Activation fee is waived if active for at least 30 days, I believe. Since I've learned I can do what I want to do with my original 2 lines,this new 3rd line is going back.
  6. Thread Author  Thread Author    #31  

    Default Re: Trying to save unlimited... will this work on a Loyalty Share plan?

    Quote Originally Posted by dpham00 View Post
    It should be on the first upgrade page


    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    So, my Upgrade Device screen looks like this. Notice there is no Transfer Upgrade section. Uh, oh...

    Trying to save unlimited... will this work on a Loyalty Share plan?-upgrade_device.png
  7. #32  

    Default Re: Trying to save unlimited... will this work on a Loyalty Share plan?

    Quote Originally Posted by mjcotter View Post
    So, my Upgrade Device screen looks like this. Notice there is no Transfer Upgrade section. Uh, oh...
    That's because both lines are eligible for an upgrade. You can only transfer an upgrade if a phone line is not currently eligible for its own upgrade.

    So you have no other option but to add a line. Your lines both have upgrades available on the same date. The transferring of updates will only work if the lines aren't eligible on the exact same date because you need to have a line without an upgrade available for this to work.
    Thanked by:
  8. Thread Author  Thread Author    #33  

    Default Re: Trying to save unlimited... will this work on a Loyalty Share plan?

    Quote Originally Posted by DayThyme View Post
    That's because both lines are eligible for an upgrade. You can only transfer an upgrade if a phone line is not currently eligible for its own upgrade.

    So you have no other option but to add a line. Your lines both have upgrades available on the same date. The transferring of updates will only work if the lines aren't eligible on the exact same date because you need to have a line without an upgrade available for this to work.
    D'oh! Key piece of info that I missed. Damn, and I already returned that 3rd line tonight. And the Comcast $200 promo is over too, I believe. Oh, well, guess my upgrade wasn't in the cards this time around.
  9. Thread Author  Thread Author    #34  

    Default Re: Trying to save unlimited... will this work on a Loyalty Share plan?

    Quote Originally Posted by DayThyme View Post
    That's because both lines are eligible for an upgrade. You can only transfer an upgrade if a phone line is not currently eligible for its own upgrade.

    So you have no other option but to add a line. Your lines both have upgrades available on the same date. The transferring of updates will only work if the lines aren't eligible on the exact same date because you need to have a line without an upgrade available for this to work.
    Hey, so how long do you have to wait before upgrading a phone again? Can I upgrade my 4gb line 1st, and then wait a day or two, then transfer the unlimited upgrade to the 4gb line? Once I upgrade the 4gb line, then my 2 lines will not have the same upgrade date. What do you think?
  10. #35  

    Default Re: Trying to save unlimited... will this work on a Loyalty Share plan?

    Quote Originally Posted by mjcotter View Post
    D'oh! Key piece of info that I missed. Damn, and I already returned that 3rd line tonight. And the Comcast $200 promo is over too, I believe. Oh, well, guess my upgrade wasn't in the cards this time around.
    No, I went back to the beginning of the thread. I thought you had 2 unlimited data lines, but you don't, you have one unlimited data line and one 4GB data line. So what you need to do is use the 4GB data line's upgrade. Then switch the new phone to your unlimited data line by putting the 4GB data line's phone back on the 4GB data line. Then when your wife is ready for an upgrade, transfer your unlimited data line's upgrade to her line.

    I had 2 unlimited data lines so I had no option but to add a line. As long as there is a tiered data line on the account, this will work. But if the tiered data line has an upgrade available, you can't transfer an upgrade to it. You have to use the tiered data line's upgrade first then switch the new phone to the unlimited data line. Then when the person on the tiered data line wants a new phone, that is when you do the transfer of the upgrade from the unlimited data line to the tiered data line.

    There is absolutely no worry at all of losing unlimited data if you use the tiered data line's upgrade to upgrade and then switch the new phone to the unlimited data line.
    Thanked by 2:
  11. Thread Author  Thread Author    #36  

    Default Re: Trying to save unlimited... will this work on a Loyalty Share plan?

    Quote Originally Posted by DayThyme View Post
    No, I went back to the beginning of the thread. I thought you had 2 unlimited data lines, but you don't, you have one unlimited data line and one 4GB data line. So what you need to do is use the 4GB data line's upgrade. Then switch the new phone to your unlimited data line by putting the 4GB data line's phone back on the 4GB data line. Then when your wife is ready for an upgrade, transfer your unlimited data line's upgrade to her line.

    I had 2 unlimited data lines so I had no option but to add a line. As long as there is a tiered data line on the account, this will work. But if the tiered data line has an upgrade available, you can't transfer an upgrade to it. You have to use the tiered data line's upgrade first then switch the new phone to the unlimited data line. Then when the person on the tiered data line wants a new phone, that is when you do the transfer of the upgrade from the unlimited data line to the tiered data line.

    There is absolutely no worry at all of losing unlimited data if you use the tiered data line's upgrade to upgrade and then switch the new phone to the unlimited data line.
    Ok, this is good news. Can I do this all on the same day or will there need to be a lag? I'm leaning toward doing the 4gb line in-store to save the sales tax. I guess when I get home and if the Transfer Upgrade is available online, then I can go ahead and do it.

    To switch the new phone to the unlimited, let me make sure I have the steps right... Once it is activated on my wife's line, then I'll shutdown the new phone, power on my wife's old phone and assign it back to her line. Then, I'll shutdown my phone and assign the freed up new phone to my line. Sound right? The moving of the phones between lines can be done online, is it down under the "Activate or Switch Device" screen?
  12. #37  

    Default Re: Trying to save unlimited... will this work on a Loyalty Share plan?

    Quote Originally Posted by mjcotter View Post
    Ok, this is good news. Can I do this all on the same day or will there need to be a lag? I'm leaning toward doing the 4gb line in-store to save the sales tax. I guess when I get home and if the Transfer Upgrade is available online, then I can go ahead and do it.

    To switch the new phone to the unlimited, let me make sure I have the steps right... Once it is activated on my wife's line, then I'll shutdown the new phone, power on my wife's old phone and assign it back to her line. Then, I'll shutdown my phone and assign the freed up new phone to my line. Sound right? The moving of the phones between lines can be done online, is it down under the "Activate or Switch Device" screen?
    Probably can't be done in a day. The 4gb line needs to be upgraded first. It may take a few days for the website to update to show that the phone upgrade has been completed.

    Once the website allows you to transfer the upgrade then you can upgrade.

    Since you want the same phone on both lines, get the Moto X on the 4gb line, activate and keep it there. Then wait until the system allows you to transfer upgrade, and transfer the upgrade from the unlimited line to the non unlimited line . Once you receive the second Moto X, activate it on the 4gb line, then take the sim from your current phone (razr?) and put it into the 1st moto x that you got

    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    Thanked by:
  13. Thread Author  Thread Author    #38  

    Default Re: Trying to save unlimited... will this work on a Loyalty Share plan?

    Quote Originally Posted by dpham00 View Post
    Probably can't be done in a day. The 4gb line needs to be upgraded first. It may take a few days for the website to update to show that the phone upgrade has been completed.

    Once the website allows you to transfer the upgrade then you can upgrade.

    Since you want the same phone on both lines, get the Moto X on the 4gb line, activate and keep it there. Then wait until the system allows you to transfer upgrade, and transfer the upgrade from the unlimited line to the non unlimited line . Once you receive the second Moto X, activate it on the 4gb line, then take the sim from your current phone (razr?) and put it into the 1st moto x that you got

    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    Thanks dpham00! These steps seems straight forward enough. I will brave the snowstorm today and give it a try on the 4gb line. I'll let you all know how it goes. Thanks!!
    DayThyme likes this.
  14. Thread Author  Thread Author    #39  

    Default Re: Trying to save unlimited... will this work on a Loyalty Share plan?

    Quote Originally Posted by DayThyme View Post
    No, I went back to the beginning of the thread. I thought you had 2 unlimited data lines, but you don't, you have one unlimited data line and one 4GB data line. So what you need to do is use the 4GB data line's upgrade. Then switch the new phone to your unlimited data line by putting the 4GB data line's phone back on the 4GB data line. Then when your wife is ready for an upgrade, transfer your unlimited data line's upgrade to her line.

    I had 2 unlimited data lines so I had no option but to add a line. As long as there is a tiered data line on the account, this will work. But if the tiered data line has an upgrade available, you can't transfer an upgrade to it. You have to use the tiered data line's upgrade first then switch the new phone to the unlimited data line. Then when the person on the tiered data line wants a new phone, that is when you do the transfer of the upgrade from the unlimited data line to the tiered data line.

    There is absolutely no worry at all of losing unlimited data if you use the tiered data line's upgrade to upgrade and then switch the new phone to the unlimited data line.
    BTW, thanks DayThyme. Both you and dpham00 have been extremely helpful. Will give a try with the 4gb line today instore, if the snow isn't too bad.
    DayThyme likes this.
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