So I need someone to explain this to me, I had a Note 4, which I was having nothing but signal and call drop issues (live in Phoenix btw). So big red sent me a replacement. At that point I said screw it I'm going to get me Nexus 6. So I purchased new Nexus 6 from T Mobile since they had the 64gb version. I had it added on account In place of the Note 4. I sold the replacement big red sent me, and used the money to pay off the credit card I used to buy Nexus 6. I sent Big red back the used Note 4 so I didn't get charged. This was about a month ago all this happened. I called big red about how much I owed on the note 4 since I got it on edge and had a balance. The rep told me it was PAID OFF. I said say again, how is that possible. She checked everything and said I'm don't owe them any money and can upgrade at anytime if I choose too. Can someone explain how that's possible?
Posted via the Android Central App
Posted via the Android Central App