why is YouTube crashing

[justins24]

Using the pixel 6 and it seems when the screen turns is YouTube crashes and stops playing. I like videos of rain when sleeping but it seems to crash when the screen turns off.

 

[Morty2264]

Are you using any kind of Bluetooth device as well? What is your signal like when you are using YouTube? Did this happen with previous devices?

I find that, whether with my S10 or Pixel 5, if I'm in an area that signal is low or 5G is non-existent (for my Pixel 5), YouTube will crash or skip.

 

[justins24]

I'm on wifi at home. happened with the s21 ultra on beta but now it's doing it with the pixel 6

 

[B. Diddy]

Just to be clear -- you're saying that when the screen turns off, YouTube just stops playing? Are you sure it's crashing?

I'm assuming you have YT Premium, right?

 

[cbreze]

You tube premium is a must have to get this feature. Just tested mine to double check and it works fine when screen off. Pixel 4a. Maybe a pixel 6 problem? Don’t forget to reboot once in a while as that can always refresh things nicely.

 

[B. Diddy]

I'm on wifi at home. happened with the s21 ultra on beta but now it's doing it with the pixel 6

Did you have YT Premium before, then cancel it in order to take advantage of Pixel Pass's included YT Premium?

 

[justins24]

Did you have YT Premium before, then cancel it in order to take advantage of Pixel Pass's included YT Premium?

I do have yt premium

 

[B. Diddy]

No power-saving modes turned on, or 3rd party power-saving apps installed, right? Did the phone already install the update that was available right out of the box?

 

[mustang7757]

You can try to Uninstall the update to YouTube see if previous version works just don't let play store automatically update it .