10-28-2021 07:17 PM
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  1. justins24's Avatar
    justins24
    Using the pixel 6 and it seems when the screen turns is YouTube crashes and stops playing. I like videos of rain when sleeping but it seems to crash when the screen turns off.
    10-28-2021 04:22 AM
  2. Morty2264's Avatar
    Morty2264
    Ambassador
    Are you using any kind of Bluetooth device as well? What is your signal like when you are using YouTube? Did this happen with previous devices?

    I find that, whether with my S10 or Pixel 5, if I'm in an area that signal is low or 5G is non-existent (for my Pixel 5), YouTube will crash or skip.
    10-28-2021 05:46 AM
  3. justins24's Avatar
    justins24
    I'm on wifi at home. happened with the s21 ultra on beta but now it's doing it with the pixel 6
    10-28-2021 10:13 AM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Just to be clear -- you're saying that when the screen turns off, YouTube just stops playing? Are you sure it's crashing?

    I'm assuming you have YT Premium, right?
    10-28-2021 10:41 AM
  5. cbreze's Avatar
    cbreze
    You tube premium is a must have to get this feature. Just tested mine to double check and it works fine when screen off. Pixel 4a. Maybe a pixel 6 problem? Don’t forget to reboot once in a while as that can always refresh things nicely.
    B. Diddy likes this.
    10-28-2021 12:18 PM
  7. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Originally Posted by justins24
    I'm on wifi at home. happened with the s21 ultra on beta but now it's doing it with the pixel 6
    Did you have YT Premium before, then cancel it in order to take advantage of Pixel Pass's included YT Premium?
    10-28-2021 12:28 PM
  8. justins24's Avatar
    justins24
    Originally Posted by B. Diddy
    Did you have YT Premium before, then cancel it in order to take advantage of Pixel Pass's included YT Premium?


    I do have yt premium
    10-28-2021 02:33 PM
  9. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    No power-saving modes turned on, or 3rd party power-saving apps installed, right? Did the phone already install the update that was available right out of the box?
    10-28-2021 03:28 PM
  10. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    You can try to Uninstall the update to YouTube see if previous version works just don't let play store automatically update it .
    10-28-2021 07:17 PM
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