1. akribie's Avatar
    Just upgraded to Android 8.0 on Galaxy S8.

    Previously easy to add caller to contacts from call log. Cannot see a way to do this in Oreo because no response (except button to delete) when select call and no visible way to access a menu in the call log.

    What am I missing?
    04-09-2018 08:36 AM
  2. ManiacJoe's Avatar
    Can you show us a screen shot or two so that we can see what you are seeing?
    04-09-2018 07:08 PM
  3. akribie's Avatar
    Galaxy S8 Android 8.0 Oreo

    3 screenshots:
    Caller log when first opened.
    Caller log menu open
    Call selected that I want to add to contacts

    Only option available when call selected is Delete. No menu showing. No option to add to caller list.
    No relevant option in opening menu or settings as far as I can see.

    Hence my question.
    Attached Thumbnails Add caller to contacts in Oreo-screenshot_20180410-092130_contacts.jpg   Add caller to contacts in Oreo-screenshot_20180410-092220_contacts.jpg   Add caller to contacts in Oreo-screenshot_20180410-092137_contacts.jpg  
    04-10-2018 04:58 AM
  4. Nidwow's Avatar
    Uh, I see. Just tab on the number you wish to create the contact. Then you should see the additional items like - call, Message, Video call and or detail.

    Tab on "detail" and at the bottom you should have "create contact" or "Update Existing" or even "Block Number".
    04-10-2018 07:26 PM
  5. akribie's Avatar
    Maybe you see something on the screenshots that I do not. See the third screenshot. There is no 'detail' at the bottom or anything anywhere else that looks like a route to adding to contacts or calling back. That is why I asked the question!

    How, if you know better, do I activate this missing menu? Selecting the item or pressing on it certainly doesn't help.

    Can anyone recommend a replacement phone app from Android Play. I've had a look at a few, but none offers the full functionality of the old Samsung Android 7 phone app.
    04-13-2018 12:24 PM
  6. Nidwow's Avatar
    You will need to on the "actual" phone number you want to add to you contact. No need to click on the "3 dots"


    Recents call log screen:
    Add caller to contacts in Oreo-ss1.jpg



    Tab on the number (for example -6420) and you will see more menu choices under the number ending with -6420.

    Call - Message - Video call - Details
    Add caller to contacts in Oreo-ss2.jpg


    When you click on the "Details" it will bring you to the following screen where you can add the number to your contact. Which is on the lower left of the screen "Create Contact"

    Add caller to contacts in Oreo-ss3.jpg
    04-13-2018 06:16 PM
  7. Nidwow's Avatar
    To make it even easier you can tab on the icon in the red circle.
    Add caller to contacts in Oreo-ss4.jpg



    Then it will bring you directly to the following screen without the menu choices.
    Add caller to contacts in Oreo-ss3.jpg
    04-13-2018 06:34 PM
  8. akribie's Avatar
    The trouble is that you do not believe my screen shots. The popup menus shown in your screen shot when a call is selected DO NOT APPEAR on my phone!
    04-14-2018 03:31 AM
  9. akribie's Avatar
    At last! Just got a software update and now phone is working properly again. Must have been a bug.

    Thread can be closed.
    04-14-2018 04:09 AM
  10. neo158's Avatar
    This is exactly how the stock phone app allows you to add contacts from the phone app as well.
    04-15-2018 11:53 AM
  11. Ilene Mizrachi's Avatar
    I just lost the ability to add contacts from the phone log. Same as the OP reported. I got an upgrade from Verizon last week. Any ideas?
    06-25-2018 07:40 PM

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