Can't open Google Play store

[david61983]

I have the 2014 Moto X. I've tried clearing the data and cache and also reset all app preferences but it still won't open. Any idea on how to fix?

Posted via the Android Central App

 

[david61983]

Any help?

Posted via the Android Central App

 

[gametroller1]

Did you use any Root apps for your phone? As i know, some root apps can destroy your data