1. Tzegian's Avatar
    Hello, I have created an application that is not visible in all languages on Play Store. It is localised of course and it is published about a week before.

    For example, if I search it by the title in English, it won't show up at the search results. Like it does not exist. But if I search it by name in other localised by language titles then it shows up.

    Any ideas why it happens? I lose a lot of audience by this because I do even search in English for some apps and not in my language.
    08-01-2016 10:21 AM
  2. LeoRex's Avatar
    Have you contacted the dev support channels over at Google? there is a developer presence here, but the vast majority of AC members are end users and don't have a lot of experience with what goes on behind the scenes.
    08-01-2016 10:46 AM
  3. Tzegian's Avatar
    I tried contacting Google Support but I did not get any help with emails as also some of them were automated. And I really cannot find the option to chat with support from Google only option that I have is email them. Where else can I ask?
    08-01-2016 01:23 PM
  4. LeoRex's Avatar
    Try some non-traditional means... tag them on G+ or social media... not sure what to do if they aren't responding to your inquries. What about the Google Product forums (https://productforums.google.com)
    08-01-2016 03:19 PM
  5. Tzegian's Avatar
    I see. I tried for now at the link for the forums you posted and I really hope to find a solution soon. Thank you!
    08-01-2016 04:48 PM
  6. Badadung's Avatar
    Try this. Find your app on the US version of Google Play, and then change the hl url query parameter. For example for italy, it should be hl=it. See if your app loads.
    08-21-2016 01:40 PM

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