call home button missing on google home app

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Android Central Question

"Call home" button missing on google home app. I used to be able click "call home" and it called google hubs, now the button is not there
 
not sure how to,
and yes I have duo installed and tried video call.
What happened is - it worked fine at my old place, I moved and setup everything from scratch and since then its missing that option
Long press the app tap info > upper right corner is there 3 dots ?
 
I downloaded the app , it doesn't have option to roll back but the same steps I mentioned above under permission do you have mic ,phone,contacts enabled?
 
I downloaded the app , it doesn't have option to roll back
If you had to download it (rather than it being there already) you wouldn't have the option to roll back.

I'm thinking it might have something to do with this, but don't know what might have changed to cause it to not work in the new place.

What happened is - it worked fine at my old place, I moved and setup everything from scratch and since then its missing that option

I actually recently (in March) had to buy a new router so I've recently been through the "set up from scratch" but all my stuff has been working as expected (including this feature apparently).
 
If you had to download it (rather than it being there already) you wouldn't have the option to roll back.

I'm thinking it might have something to do with this, but don't know what might have changed to cause it to not work in the new place.



I actually recently (in March) had to buy a new router so I've recently been through the "set up from scratch" but all my stuff has been working as expected (including this feature apparently).
Some apps have a option to roll back to earlier version of it , and this one doesn't.
 
After so many days trying just about anything, I finally figured it out. In Home app click on the device (in my case google hub), then settings - go to recognition & personalization and turn ON allow personal results. The "call home" showed up.
 

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