06-03-2020 12:45 PM
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  1. Android Central Question's Avatar
    Android Central Question
    My antivirus program is indicating that the pre-installed app com.android.sharedstoragebackup has a virus. I see a disable button but it is greyed so I can't click. How do I remove the virus?
    06-03-2020 08:39 AM
  2. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    That sounds like a system app , if it's greyed out you can't uninstall or delete.

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply
    https://forums.androidcentral.com/sh...d.php?t=409154
    06-03-2020 10:11 AM
  3. joeldf's Avatar
    joeldf
    What app is telling you it's a virus? That is a system app - part of the OS.
    06-03-2020 10:39 AM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! The problem with antivirus apps is that the false positive rate can be fairly high.
    Laura Knotek likes this.
    06-03-2020 12:45 PM
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