06-27-2020 10:54 AM
tools Reply
  1. Android Central Question's Avatar
    Android Central Question
    Every time I reboot my device - Vodafone Smart N10, Instagram uninstalls itself. The app is installed through the Google Play store, and 6 months ago I had no issues with it. The app doesn't display as having been previously installed on my Google account either.
    06-22-2020 01:56 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Can you confirm -- is it actually being uninstalled (i.e., you no longer see it in the App Drawer or in the Settings>Apps menu), or is the shortcut just being removed from the homescreen?

    Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    Laura Knotek likes this.
    06-22-2020 01:59 PM
  3. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    This on Note 10? You install any app cleaners or antivirus?
    06-22-2020 02:02 PM
  4. Ayla Scammell's Avatar
    Ayla Scammell
    The application doesn't show up under any of those options, and when I check my previously installed apps on Google Play it doesn't show up at all.
    I have also not installed any antivirus or storage management software, as my phone came with McAfee installed and won't let me remove it.
    06-23-2020 12:29 AM
  5. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Originally Posted by Ayla Scammell
    The application doesn't show up under any of those options, and when I check my previously installed apps on Google Play it doesn't show up at all.
    I have also not installed any antivirus or storage management software, as my phone came with McAfee installed and won't let me remove it.
    Hi welcome!
    That's strange, does your country allow Instagram?
    Laura Knotek likes this.
    06-23-2020 12:58 AM
  7. Ayla Scammell's Avatar
    Ayla Scammell
    Originally Posted by mustang7757
    Hi welcome!
    That's strange, does your country allow Instagram?
    Instagram is indeed permitted where I live (Australia). No-one else in my area has this issue either.
    06-23-2020 01:39 AM
  8. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Originally Posted by Ayla Scammell
    Instagram is indeed permitted where I live (Australia). No-one else in my area has this issue either.
    Ok good

    Tell me about your phone , what you have done , rooted ? launchers is it mostly stock ? That way I can better help you trouble shoot this .
    Laura Knotek likes this.
    06-23-2020 01:50 AM
  9. Laura Knotek's Avatar
    Laura Knotek
    Moderator Captain
    Are you using any VPN app?
    mustang7757 likes this.
    06-23-2020 01:50 AM
  10. Ayla Scammell's Avatar
    Ayla Scammell
    Originally Posted by mustang7757
    Ok good

    Tell me about your phone , what you have done , rooted ? launchers is it mostly stock ? That way I can better help you trouble shoot this .
    I've changed nothing other than adding a few games every now and then from the Play store, and removing games that I don't use.
    06-23-2020 01:58 AM
  11. Ayla Scammell's Avatar
    Ayla Scammell
    Originally Posted by Laura Knotek
    Are you using any VPN app?
    Nope.
    06-23-2020 01:58 AM
  12. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    This sounds like another regularly asked question about Facebook Messenger automatically being uninstalled on Infinix phones. I'm not sure anyone's figured that one out either.

    Try clearing the app cache and data from your Play Store app, then see if the problem still happens.
    06-23-2020 02:40 AM
  13. Kizzy Catwoman's Avatar
    Kizzy Catwoman
    Ambassador
    I believe this is your phone. It is a carrier branded phone. I wonder if Vodafone technical support could go through your settings with you?

    https://deviceguides.vodafone.co.uk/...pecifications/
    Laura Knotek likes this.
    06-23-2020 02:47 AM
  14. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Originally Posted by Ayla Scammell
    I've changed nothing other than adding a few games every now and then from the Play store, and removing games that I don't use.
    Any parental settings on in play store?
    06-23-2020 03:23 PM
  15. Ayla Scammell's Avatar
    Ayla Scammell
    Originally Posted by mustang7757
    Any parental settings on in play store?
    None set.
    06-27-2020 10:50 AM
  16. mustang7757's Avatar
    mustang7757
    Trusted Member
    Ambassador
    Moderator
    Originally Posted by Ayla Scammell
    None set.
    It's strange, and the only app you have a issue with.
    06-27-2020 10:54 AM
« Can you give me feedback on my opinon I posted on Samsung.com? | What is "IPS geofence"? »

Similar Threads

  1. Why is my camera not working after I factory reset my phone?
    By Android Central Question in forum Ask a Question
    Replies: 3
    Last Post: 06-22-2020, 03:04 PM
  2. What is (227)8 on my call history mean?
    By Android Central Question in forum Ask a Question
    Replies: 4
    Last Post: 06-22-2020, 02:50 PM
  3. My wife accidentally deleted her Camera folder in Gallery her phone is S7 edge. Can I recover it ?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 06-22-2020, 01:52 PM
  4. My device is not able to pick up the 4G data network.
    By Android Central Question in forum Ask a Question
    Replies: 3
    Last Post: 06-22-2020, 11:57 AM
  5. Cant connect my Redmi 8A dual phone to my laptop. HELP!!! GIVE Solution?
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 06-22-2020, 11:48 AM
LINK TO POST COPIED TO CLIPBOARD