My dad bought a Samsung Galaxy S10e yesterday and the guy who sold it to him said it was brand new and never used before, but when I used it I find two game apps (Sonic Dash and Minion Rush) and the app for A french Operator called SFR (unfortunately I have now deleted them), also when I open Google it goes straight to sfr.fr. So I would like to know a way to check when this phone has been turned on for the first time to possibly get a refund, because it was sold to us as if it was brand new.