1. js10's Avatar
    All of the sudden, and without my having changed anything (at least intentionally), the Chrome browser on my phone is no longer recording my browsing history. I frequently use this function, so this is a significant problem for me. Does anyone know how to get it to start working again? Thank you.
    03-23-2021 01:58 PM
  2. B. Diddy's Avatar
    Just to be sure -- you've checked to make sure you're not in Incognito Mode, right?
    03-24-2021 03:50 PM
  3. js10's Avatar
    Sorry, I actually meant to mention that in my original post. No, I'm definitely not in Incognito. I do use Incognito mode sometimes and know that this behavior is exactly what's go to be expected when doing so, but this time it's definitely NOT in Incognito mode and is essentially acting like it is -- in that respect, at least. So, has to be something else. Thanks.
    03-26-2021 05:33 PM
  4. mustang7757's Avatar
    Sorry, I actually meant to mention that in my original post. No, I'm definitely not in Incognito. I do use Incognito mode sometimes and know that this behavior is exactly what's go to be expected when doing so, but this time it's definitely NOT in Incognito mode and is essentially acting like it is -- in that respect, at least. So, has to be something else. Thanks.
    Are you in beta for Chrome?
    03-26-2021 07:36 PM
  5. js10's Avatar
    Definitely not. Everything completely standard, and, again, it's not like I knowingly changed anything -- it just suddenly stopped performing this function.
    03-26-2021 08:13 PM
  6. mustang7757's Avatar
    Definitely not. Everything completely standard, and, again, it's not like I knowingly changed anything -- it just suddenly stopped performing this function.
    What device you have?
    03-26-2021 08:14 PM
  7. B. Diddy's Avatar
    Try clearing the Chrome app's cache/data in Settings>Apps​, then open it again and let it re-sync with your account. Does it still happen?
    mustang7757 likes this.
    03-26-2021 09:12 PM
  8. js10's Avatar
    Okay, please understand that this is a secondary phone for me which I use only for a specific work-related purpose (which is important to me), but it's the original Moto G (I also have a Moto G6 which I use for other purposes). So, yes, an old phone, but I still don't see why this should happen.

    Okay, I'll try the clearing cache idea and report back shortly...
    03-26-2021 10:11 PM
  9. mustang7757's Avatar
    Okay, please understand that this is a secondary phone for me which I use only for a specific work-related purpose (which is important to me), but it's the original Moto G (I also have a Moto G6 which I use for other purposes). So, yes, an old phone, but I still don't see why this should happen.

    Okay, I'll try the clearing cache idea and report back shortly...
    Force stop it afterwards also
    03-26-2021 10:13 PM
  10. frank53's Avatar
    I'm new to the forum, but I had this same issue. My browsing history on my MotoG7 Power suddenly disappeared. I just cleared cache and data, and did a force stop as suggested and I now have a 'Recommended For You' list. I know there is a way to switch that back to my list of recent searches, but I haven't found it. Anyone know?
    03-28-2021 08:17 AM
  11. B. Diddy's Avatar
    I'm new to the forum, but I had this same issue. My browsing history on my MotoG7 Power suddenly disappeared. I just cleared cache and data, and did a force stop as suggested and I now have a 'Recommended For You' list. I know there is a way to switch that back to my list of recent searches, but I haven't found it. Anyone know?
    Welcome to Android Central! Can you show us a screenshot? http://forums.androidcentral.com/gen...d-central.html
    03-28-2021 04:47 PM
  12. js10's Avatar
    Okay, so far so good. However, it also doesn't ALWAYS happen (I probably should have mentioned that up top), so it's too early to say for sure. If/when I know more, I'll post it here. Thank you.
    03-28-2021 09:16 PM
  13. frank53's Avatar
    Screenshot of 'Recommended For You' list that comes up when I go to Google search. This used to be a list of my recent searches, which is what I want it to show.

    Chrome No Longer Recording Browsing History-shot_1.png
    03-29-2021 07:43 AM
  14. B. Diddy's Avatar
    Oh, I thought you were talking about your browser history -- the Google search history is a different thing. Open your Google app, tap More>Search History, and see if Saving History is turned on.
    03-29-2021 12:06 PM
  15. VidJunky's Avatar
    Since there has been no feedback on B. Diddy's last suggestion the thing I noticed reading through this is that it is a work phone. I guess they didn't say if it was provided by work or if this was one that has just been set aside for that purpose. If the former there are all kinds of things an employer can do to affect little things like this.
    B. Diddy likes this.
    03-30-2021 06:32 AM
  16. frank53's Avatar
    Sorry for the delay. Well, this is interesting. First, yes, Saving History is on. I turned it off and back on, rebooted the phone. Nothing. Still not working last night. Woke up this morning, went to search something, and the list of recent searches is back! I hadn't made any changes since yesterday morning sometime. I guess it comes and goes as it sees fit. LOL! I'll see how long it lasts. Thanks for all the input!
    2ISAB and B. Diddy like this.
    03-31-2021 04:56 AM
  17. methodman89's Avatar
    Are you signing in and out of work on the phone but still browsing? That could explain the loss of searches.
    04-01-2021 07:08 AM

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