1. Android Central Question's Avatar
    My 4-5 year old Samsung Galaxy s7 crashed while I was texting. The screen just froze and then after about 5 minutes of being frozen, it blacked out. It then popped up with the screen that you see when you first restart the phone and stayed on that for at least 6 hours until I started the button combinations I found in this forum. Nothing worked and I let it charge overnight for about 7ish hours. Can someone please help me?
    06-18-2021 07:53 AM
  2. mustang7757's Avatar
    So at this point the phone doesn't turn back on after charging for 6 hours ?

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

    https://forums.androidcentral.com/sh...d.php?t=409154
    06-18-2021 09:16 AM
  3. RushTi's Avatar
    Thank you for the registry link and yes the phone won't even bring up that restart screen that it had originally.
    06-18-2021 09:40 AM
  4. mustang7757's Avatar
    Thank you for the registry link and yes the phone won't even bring up that restart screen that it had originally.
    Hi, welcome to AC!
    different cables and chargers?
    06-18-2021 10:49 AM
  5. RushTi's Avatar
    Yes, but they have always worked well.
    06-18-2021 10:59 AM
  6. mustang7757's Avatar
    Yes, but they have always worked well.
    Possible battery or hardware issue
    06-18-2021 11:04 AM
  7. RushTi's Avatar
    Is there anything I can do?
    06-18-2021 11:05 AM
  8. mustang7757's Avatar
    Is there anything I can do?
    Take to repair center and get a quote
    06-18-2021 11:08 AM
  9. B. Diddy's Avatar
    Welcome to Android Central! You already tried pressing and holding Power for a good 30 seconds? Time it, since 30 seconds seems like forever when you're pressing a button on a blank phone.
    J Dubbs likes this.
    06-18-2021 05:03 PM

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