Samsung A7 2017 stuck in #fail to open recovery_cause and installing system update

My phone was stuck in a reboot loop and i tried stuffs from google to bring it back but it results in being stuck in #fail to open recovery_cause and installing system update, this happened last which i took it to the service centre and asked to just shut off the phone, lately i've been using it for light use since it didnt have problem anymore but now this happens again, does anyone know how to fix or just shut it down? or at least know if it'll be alright for the time being to leave it be? it's not really possible for me to go to the service centre as my country is currently in a lockdown right now, thank you in advance.