my galaxy s7 edge suddenly died

[Android Central Question]

Nothing really happened. I just let my phone rest on the table and when I tried to open it was turned off. I tried to turn it on but nothing happened. Tried volume down+power button nothing again. Tried charging it, no response. Even the red light won't turn on when I connect my phone to the charger. Tried the same thing the next day nothing. I don't know if this is normal. It would be very helpful if someone has any good idea how to fix this?

 

[B. Diddy]

Welcome to Android Central! Plug it into a wall outlet and let it charge undisturbed for at least 6 hours. Then press and hold Power for about 30 seconds. If nothing happens, then the battery has probably failed. You'd have to bring it to a repair shop to replace the battery.

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

If it's the original battery then replace it

 

[lenci_ngavishnja]

I let it for 8 hours charging nothing happened again but this time the phone got warm.

 

[mustang7757]

I let it for 8 hours charging nothing happened again but this time the phone got warm.

Hi welcome to AC!
Original battery?

 

[lenci_ngavishnja]

Hi welcome to AC!
Original battery?

thanks!
yes, I haven't changed it since I bought my phone 4 years ago.

 

[mustang7757]

thanks!
yes, I haven't changed it since I bought it 4 years ago.

Yeah should replace it , stick something name brand and quality because some of those replacement battery are old also being on the shelf.

 

[lenci_ngavishnja]

Yeah should replace it , stick something name brand and quality because some of those replacement battery are old also being on the shelf.

Someone in a repair shop said that usually these problems aren't connected with the battery. The cause is (I didn't hear very well what he said) the platinium or something like that. Do you have any idea about this?

 

[mustang7757]

Someone in a repair shop said that usually these problems aren't connected with the battery. The cause is (I didn't hear very well what he said) the platinium or something like that. Do you have any idea about this?

Never heard of "platinum" related to phone not booting up, you have either hardware issue like motherboard or battery issue , since you mentioned 4 years old I'm thinking start with that but don't forget this phone is older now so might be best money spent on something newer.