Question Infinix Note 11 Stuck in Bootloop – Need Help Saving Data!

[AzumiAsim]

Hi everyone,


I'm a complete amateur when it comes to tech, and I really need some help. This is my last hope.


I have an Infinix Note 11 that is stuck in a bootloop (I think that's what it's called). When I turn it on, it shows the Infinix logo, then the XOS logo, but it gets stuck there. I’ve waited for hours, but nothing happens.


I looked online, and most solutions suggest a factory reset—but I really don’t want to lose my data. Here’s what I’ve tried so far:

1. Recovery Mode: I entered recovery mode and tried rebooting from there, but it didn’t work.
2. DroidKit Application: I tried using DroidKit, but my phone won’t connect while it’s turned off. It does detect the phone when fully powered off, but then asks me to enable USB debugging—which I can’t access.
3. Updating via SD Card: I tried installing an update through the "Update from SD Card" option in recovery mode. I downloaded a firmware file for Infinix Note 11 X663, but I stopped when I saw a warning that it might delete my data.

I asked ChatGPT, and it advised me not to install a "Full Firmware" but instead an OTA update—but I have no idea what that means.


I just want to recover my data, and after that, I swear I’m throwing this phone into the ocean and getting a Samsung. Any and all help would be massively appreciated!

 

[B. Diddy]

Welcome to Android Central! Unfortunately, there's not much you can do from this standpoint. This is a good reason to make sure all important data is synced or backed up on a regular basis -- are you certain you don't have any of that important info saved in the cloud, like in Google Drive or Google Photos?

There are forensic data recovery specialists that might be able to help, but those services typically cost hundreds, maybe even thousands of dollars.