Why can't i answer my galaxy phone when the gréen phone icon appears

[Android Central Question]

Iswipe and press bit nothing happens...I cant answer my call

 

[B. Diddy]

Welcome to Android Central! Which Samsung phone? Is this when you get a call while the phone is asleep (and therefore seeing the fullscreen incoming call UI), or when you're actively using the phone (and therefore seeing the incoming call as a banner notification at the top of the phone)?

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[Laura Knotek]

Which of these options did you select?

Sent from my SM-S908U1 using Tapatalk

 

[B. Diddy]

Which of these options did you select?View attachment 352024

Sent from my SM-S908U1 using Tapatalk

Interesting, I didn't know Samsung gives this option. It helped me with this other question: https://forums.androidcentral.com/g...27-phone-dialer-app-horrible.html#post7141442

I'm not sure why people would want the fullscreen option -- that would seem pretty disruptive when actively using other apps on the phone.