U
Unregistered
My phone will not charge when it's turned on but if I turn it off it will show up as charging and then go off and then do it all again and I also can't turn my phone on when it's plugged in and turned off
Based on what you are describing, I would suspect the problem is either the battery or charging cable. The cheapest solution is to replace the charging cable or try another. If still no change then the next thing is to replace the battery.My phone will not charge when it's turned on but if I turn it off it will show up as charging and then go off and then do it all again and I also can't turn my phone on when it's plugged in and turned off