1. Rem22's Avatar
    Hi, everyone I need your help. I'm getting these notification from a few days, when I unlock my Android.
    Maps not responding, do you want to close it
    Google play not responding
    processor not responding
    Email not responding
    Dictionary not responding
    And I'm ignoring it, every time I press close. But I'm worried is there something wrong with the phone?
    I've two antivirus Trustgo and 360security. According to both of them my phone's clean. But in recent update of 360security, there's an option of screen lock power saver that close all running apps when screen is locked. I thought it was the one creating problem but after disabling the option still the problem persists .please anyone help.
    Thanks in advance.
    06-14-2014 12:40 AM
  2. dpham00's Avatar
    I am not sure which device you have but I would recommend to clear cache, or worst case a factory data reset. Make sure to backup data before doing a reset

    Sent from my XT1028 using Tapatalk
    06-14-2014 12:44 AM
  3. Rem22's Avatar
    Thanks for your reply. Actually it isn't creating any problems. everything is working fine even the one with warnings on screen unlock. so do you think something is wrong with device or it's because of antivirus screen lock power saver?
    06-14-2014 01:04 AM
  4. B. Diddy's Avatar
    Welcome to Android Central! Running two antivirus apps is unnecessary, and just as on PCs, could potentially cause problems, if they conflict with each other. I suggest uninstalling both of them temporarily, and see if the problem persists. If it resolves, reinstall one of them, and if the system remains stable, just stick that one.

    It would help to know what device you have, so that we can advise you on how to do certain things like clear the system cache partition, as suggested by dpham00 above.
    06-14-2014 02:27 AM
  5. Rem22's Avatar
    Thanks for the warm welcome and reply.
    My device is Qmobile A6.
    06-14-2014 03:49 AM
  6. B. Diddy's Avatar
    From searching the web, I found this procedure:

    1. Press the Power, Vol Up, and Vol Down buttons all together and hold them for about 2 seconds.
    2. When you see the menu appear, select Recovery.
    3. When you see the Android logo appear, press the Menu button.
    4. Select Wipe Cache Partition. When complete, select Reboot System Now.
    06-14-2014 09:59 AM
  7. Rem22's Avatar
    Thanks for help. just wanted to ask, will it remove the data too? I mean contacts, messages, apps etc?
    06-14-2014 12:05 PM
  8. B. Diddy's Avatar
    No, wiping the cache partition does not erase personal data--only temporary system-related data.
    06-14-2014 12:12 PM

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