1. AC Question's Avatar
    okay so basically after my software update all kinds of things have been happening to my phone
    battery drains way to quick like 5% in 10 minutes (with out me using it)
    everythings delayed after i click it
    i cant download apps
    when i press the home button once, that thing that shows all your active apps shows up (the one that shows up if you hold down the home button)
    the list goes on.
    what do i do????? help
    06-14-2014 09:03 PM
  2. cnotes2019's Avatar
    Factory reset should help. But make sure to do a backup of your phone first.

    Might find this thread of some use and there should be others like it


    Sent from my iPhone
    06-14-2014 09:16 PM
  3. B. Diddy's Avatar
    Before you do the factory reset, try clearing the system cache partition, which is a little less drastic. You won't lose any personal data, and it can sometimes resolve issues that arise after a system update. Reset: Samsung Galaxy Note 3 | T-Mobile Support
    06-15-2014 02:51 AM

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