1. Ann237's Avatar
    Help! I just got a Samsung galaxy s4 less than 2 weeks ago the Internet works great as long as I have wifi on, as soon as I turn it off or am away from any coverage I can kiss all the Internet use goodbye as well. I have had sprint for years, and never had problems with any other of the phones I had like this...do I need to do something I may not of known about? Thanks.

    Posted via Android Central App
    07-10-2014 08:44 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! You're certain mobile data is turned on, right? Are you seeing a 3G or 4G indicator? Does anyone else with Sprint have good mobile data reception in the same place that you don't? I'd talk to Sprint about this first.
    07-10-2014 08:58 PM
  3. STARGATE's Avatar
    Same question as Diddy about the indicator.

    It might be sprint's fault, that happened to me last year when I got my GS4.
    Thank God it didn't happen this year when I got my GS5!

    Sent From Another Galaxy
    07-10-2014 10:13 PM
  4. Ann237's Avatar
    Yes I do have the motor data checked. No problems with connection with other phones of friends in area. Once in awhile I do get a 3g symbol, but not long at all!! Really stinks. I am fully disabled and I do not go out that often but when I do extremely important that I can count on ALL functions of the phone. I bought it at Best Buy when I went to buy the new phone, at this branch office that was next door that happens to have been closed permanently. Guess I will have to return to them. Thank you very much for your assistance.

    Posted via Android Central App
    07-11-2014 02:58 AM
  5. STARGATE's Avatar
    Did you call sprint tech support to see if they'd help?

    Sent From Another Galaxy
    07-11-2014 05:59 PM

Similar Threads

  1. Can't get S-Off
    By holyjoe722 in forum HTC EVO 4G LTE Rooting, Rom's, and Hacks
    Replies: 3
    Last Post: 07-23-2014, 10:08 AM
  2. Your opinion on your Note 3 camera vs Galaxy S4
    By stephanie85 in forum Samsung Galaxy Note 3
    Replies: 9
    Last Post: 07-11-2014, 04:22 PM
  3. how do i get the tracker off my phone
    By AC Question in forum Ask a Question
    Replies: 4
    Last Post: 07-10-2014, 10:12 PM
  4. Suddenly Galaxy S4 cannot communicate with Epson printer
    By AC Question in forum Ask a Question
    Replies: 7
    Last Post: 07-10-2014, 09:41 PM
  5. S3 wont turn on or charge
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 07-10-2014, 08:51 PM