problem with my lock screen

  • Thread starter Thread starter AC Question
  • Start date Start date
A

AC Question

My phone can turn on and off but when i do the password, the screen is frozen and cant get into my phone . How can i fix my problem?
 
Hello. Do you mean the screen won't accept or register any input for the password, or you can enter the password but it does not unlock your device?
What is your device please?
 

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