1. AC Question's Avatar
    I don't remember my Alternate Password samsung galaxy s5 sprint phone.How can i open?
    07-23-2014 07:57 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! So you forgot your primary password and your alternate password? Maybe you could bring it in to your local Sprint store and ask them to help.
    07-23-2014 08:15 PM
  3. anon8380037's Avatar
    You can try to lock the device with Android Device Manager with a new pin/password and it will override your lock.
    I discovered this by accident when I forgot my ADM lock for a Samsung S2 I loaned out. @Almeuit concurs in a previous post. He wrote the bible (on ADM).

    Android.com/ devicemanager (Google account) - Lock. It should be set up by default on a Samsung, but may have been changed in Security settings. You just need your Google log in and a pc, and your phone on data.
    07-23-2014 09:03 PM

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