09-08-2014 06:46 PM
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  1. Valerie Esposito's Avatar
    Valerie Esposito
    my s4 screen is shot. i dropped it and it won't work. the phone turns on and i was able to get my pictures off by linking it to my laptop via a cable. Is there anyway to get my texts off of it onto my laptop? I have some locked texts that i really would like to keep. any information about downloading as much from the phone as possible would be greatly appreciated. Valerie
    08-10-2014 05:03 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Try using Kies: What can I backup and recover from my device using Kies? : Cell Phones | Samsung
    09-08-2014 06:46 PM
« Video freeze in Samsung Note 3 | getting texts off a broken phone »

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