08-15-2014 07:40 PM
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  1. AC Question's Avatar
    AC Question
    yes i did try factory reset, every time i hit the camera button, the phone restarts galaxy duos
    08-15-2014 07:19 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Did this just start? Any recent app installations? Try booting the phone into Safe Mode, according to this article: How do I start my Samsung GT-S7562-BK Galaxy S Duos in Safe Mode? | MobiWhy. Safe Mode temporarily disables all 3rd party apps, so if the problem goes away, it was due to something else you installed. If the problem persists, it's probably an issue with the hardware or firmware.
    08-15-2014 07:40 PM
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