08-26-2014 07:37 PM
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  1. lwt1830's Avatar
    lwt1830
    I did a factory reset on my S3 and after it completed deleting the files, the screen went black and the phone will not come back on. I have tried power + volume + menu and nothing happens. I have removed the battery and put back in and nothing happened. Please help

    Posted via the Android Central App
    08-26-2014 03:58 PM
  2. UJ95x's Avatar
    UJ95x
    Retired Ambassador
    Welcome to AC
    Does it respond at all? Any vibrations or sounds when you try to turn it on?

    Sent from my Galaxy S4 running SlimKat 4.4.4
    08-26-2014 04:56 PM
  3. lwt1830's Avatar
    lwt1830
    Nothing happens. No vibration, nothing.

    Posted via the Android Central App
    08-26-2014 05:18 PM
  4. UJ95x's Avatar
    UJ95x
    Retired Ambassador
    Originally Posted by lwt1830
    Nothing happens. No vibration, nothing.

    Posted via the Android Central App
    Hmm. May be a bad battery. Try pulling it out, putting it on a flat surface and seeing if it spins freely. If it does, then you need to replace it.

    Sent from my Galaxy S4 running SlimKat 4.4.4
    08-26-2014 05:49 PM
  5. lwt1830's Avatar
    lwt1830
    Not the battery. It doesn't spin freely

    Posted via the Android Central App
    08-26-2014 07:24 PM
  7. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    The lack of spinning doesn't rule out a bad battery--the presence of spinning simply confirms it. It's still worth trying a new or different battery. You don't necessarily have to buy one--if you have a friend or relative who also has an S3, you could just ask to borrow their battery for a few minutes to see if it boots up.
    UJ95x likes this.
    08-26-2014 07:37 PM
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