[AC Question]

I used the earphone that come with the note3 phone plugged into phone when I was finished I pulled out earphone to disconnect but at the top of phone its how words stating "earphone connected" but it isn't. I need to disable / disconnect. It's causing phone to have no volume and causing calls to be drop.

[B. Diddy]

Welcome to Android Central! Look inside the jack with a bright flashlight--is there any debris in there? Did the tip of the headphone jack break off in there?

If there's no debris, and the jack is clean, then it's probably a defective headphone jack. Contact Samsung if you're still under warranty, or take the phone to a repair shop.

Does rebooting the phone help?