1. lamplighter789's Avatar
    My S5 is about 4 weeks old & I've had no problems so far. Today when at about 35%power., I plugged it in to charge. 10 minutes or so later, there was a purple haze to the screen which then went black. I've had no response since, it won't switch on at all. I've tried taking out the battery & SIM & putting them back in again with no luck. Does anyone have any idea what to do next?
    11-10-2014 10:55 AM
  2. Rukbat's Avatar
    Since it's still under warranty, and evidently suffered a catastrophic hardware failure of some sort, bring it back and have it exchanged. Don't waste time fixing things that are under an exchange warranty.
    11-10-2014 04:45 PM

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