1. Tam Arora's Avatar
    Yesterday my Samsung Duos phone was working fine, then suddenly I got a few calls and the people said they could not hear me. After some time I tested by calling to some other phones and confirmed that the microphone was not working. When I switched to speaker mode or I put ear phone on the phone, then also its not working. I tried turning off the noise cancellation but could not find anything. What should I do now?
    11-11-2014 10:55 PM
  2. Rukbat's Avatar
    If neither mic (close up or speakerphone) is working, it's probably a software or motherboard issue. If you can't diagnose which one it is by yourself, you'll have to being it into a shop.
    11-11-2014 11:50 PM
  3. Tam Arora's Avatar
    In this case, will the Factory Reset work?
    11-12-2014 12:37 AM

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