1. Jason Oufc Lee's Avatar
    This has been going on for the last few days now. Basically, I click the Internet app on my Samsung Galaxy S3, and when I click the Bookmark button on the top right of the screen, it takes me there but freezes immediately. I can't tap my Bookmarks, my History or my saved pages. The internet then closes and then a box appears saying 'Unfortunately, Internet has stopped'. It happens every time I click the Bookmark button. It was working fine until the last few days. I can still look on the Internet on my phone and open tabs, it's just the Bookmark button that is the problem. Please help!
    11-12-2014 05:12 AM
  2. predator519's Avatar
    Try going to Settings >> Apps >> Internet. Clear cache. Try again. If that didn't help, clear cache and data.
    I hope this helped
    11-12-2014 06:58 AM
  3. Jason Oufc Lee's Avatar
    worked when i cleared the cache and data! thank you. would it do it in the future?
    11-12-2014 07:18 AM
  4. Rukbat's Avatar
    If you use Internet the way you've been using it, it probably will freeze in the future - and clearing cache and data probably will fix it again.
    11-12-2014 04:02 PM

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