1. IMTanuki's Avatar
    Laptop - Samsung ATIV 9 running Win 8.1
    Phone - Samsung Note 4
    Both have Sidesync 3.0
    Connection is via WIFI

    - I start Sidesync on laptop and phone
    - I then scan for connections on laptop
    - Sidesync displays my phone
    - I click on phone

    Error msg: Connection failed. Please check if Sidesync app is running normally...

    Any ideas what the problem might be?
    11-16-2014 02:54 PM
  2. jareff44's Avatar
    I'm having a similar issue when trying to connect my Samsung ATIV Book 8 with my Galaxy S5.

    I'm able to connect via USB and can see the screen where I can select either keyboard/mouse sharing or phone screen sharing. However when I try to select either option I get the 'connection failed....' error message.

    When I try to connect via WiFi, the Sidesync PC software lists the phone as available, but when I click on the phone to connect I get the same error message.

    I have re-installed the software on both my PC and my phone, I have ensured I have the latest USB driver, and have activated USB debugging.

    Any suggestions would be appreciated. Thanks!
    12-07-2014 03:26 AM

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