11-25-2014 10:55 PM
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  1. NoStopGoo's Avatar
    NoStopGoo
    Hi there. I'm updated my Note 3 to the android 4.4.4 last night. The update didn't take long which was nice; however I'm having a major issue. When I have WiFi off it will not connect to the mobile network. Web pages and everything else requiring data does not work. I have gone to Settings > More networks > Mobile network > Mobile data and romping are checked for on. I have location to on and all that jazz but am lost. Help please!
    11-23-2014 09:32 PM
  2. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Check your APN settings with those of your carrier.

    If they're correct, take the phone into the carrier. (The salesdroids won't be able to help you - ask where they do their repairs.)
    NoStopGoo likes this.
    11-23-2014 09:36 PM
  3. NoStopGoo's Avatar
    NoStopGoo
    Is there any other way to fiddle w the settings or quick/temporary fix?
    shadricksimms likes this.
    11-23-2014 11:15 PM
  4. shadricksimms's Avatar
    shadricksimms
    There is no way right now. I've tried a few things to get the update working but no good yet I guess.your best bet it to go back to nc5
    11-25-2014 10:50 PM
  5. shadricksimms's Avatar
    shadricksimms
    Originally Posted by Rukbat
    Check your APN settings with those of your carrier.

    If they're correct, take the phone into the carrier. (The salesdroids won't be able to help you - ask where they do their repairs.)
    only waythe update doesn't work is' if you are on boost mobile
    11-25-2014 10:55 PM
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