1. brp14's Avatar
    I bought a droid Razer used and I guess that it was rooted at some point I did a factory reset then and several since the phone will not do the KitKat update it ask everyday but half way thru fails like I have read so many are doing is my problem from being rooted do I need to change or do something to settings to let it come thru thanks so much I know nothing about these phones
    01-02-2015 09:58 AM
  2. Rukbat's Avatar
    If it's not rooted now, try bringing it to the carrier's store and ask them to do it for you. Otherwise, look around Motorola Droid RAZR - XDA Forums for help.
    01-03-2015 12:58 AM
  3. brp14's Avatar
    Thanks its not rooted now I don't think I've done a factory reset on it and not tried to reroot it I don't won't it rooted don't now anything about it thanks again for the info
    01-05-2015 03:56 PM

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