01-05-2015 01:29 PM
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  1. Katie Collins's Avatar
    Katie Collins
    I was trying to make some room on my phone (myTouch 2) and in the process completely screwed up my phone... I can't answer when someone is calling, my caller id is gone, I have no notifications on the main screen or the top of the screen. Is there anyway to fix what I've done??
    01-05-2015 10:30 AM
  2. KCAndroid1's Avatar
    KCAndroid1
    Factory reset.
    01-05-2015 10:47 AM
  3. Katie Collins's Avatar
    Katie Collins
    I was afraid of that. Thanks!!
    01-05-2015 12:04 PM
  4. KCAndroid1's Avatar
    KCAndroid1
    Factory reset can't be worse than a phone that doesn't work. Hopefully you can back up your files first.
    01-05-2015 01:07 PM
  5. belodion's Avatar
    belodion
    Q&A Team
    Ambassador
    Moderator
    Yes. As I discovered AFTER resetting, you lose your SMS messages. If you have a PC they can apparently be recovered if you don't write over the storage space, but there are one or two apps you can download before resetting for backup and restore of SMS. Call log is lost too....not sure about getting that back.

    (Also - and please have this laugh on me - the reset, to improve battery life, made no lasting difference.)

    Posted via the Android Central App
    01-05-2015 01:29 PM
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