Can I get some help restoring my phone after a resetting my factory data?

[Aivaras Tamosiunas]

i just reset my factory data

Hi, i just reset my factory data in my samsung trend s7560 but when im at the clock setting after i click skip it does not appear any more choices or it just appears black screen but the time, battery, sim at the top of the screen is still there and working. Can you help me with this problem?

 

[B. Diddy]

Re: i just reset my factory data

Welcome to Android Central! Was anything weird happening before you did the factory reset?

 

[Aivaras Tamosiunas]

Re: i just reset my factory data

A little lag while loading webs, but nothing else.

 

[B. Diddy]

Re: i just reset my factory data

What happens when you reboot from that screen?

 

[Aivaras Tamosiunas]

Re: i just reset my factory data

 

[B. Diddy]

Re: i just reset my factory data

And what if you go through all of the setup wizard? Any reason why you were skipping the clock setup?

 

[Aivaras Tamosiunas]

Re: i just reset my factory data

Doesnt matter i click skip or next, everything same.

 

[B. Diddy]

Re: i just reset my factory data

Ok, try booting into Recovery and wiping the cache partition. Follow the steps in this video, but instead of selecting Wipe Data/Factory Reset, make sure you select Wipe Cache Partition. When complete, then select Reboot System Now.

https://www.youtube.com/watch?v=8fyjS8EFM1A

If that doesn't work, then try another factory reset from the Recovery Menu.

 

[Aivaras Tamosiunas]

Re: i just reset my factory data

It does not help . Maybe its posibble to restore phone with computer?

 

[AZgl1500]

Re: i just reset my factory data

You need to do another full Factory Reset after pulling the battery and leaving it out of the phone for about 5 minutes. well 2 minutes at least.

I hope that at some point, you used Kies to make a backup? If you did, boot up Kies on your desktop computer and restore the update.

if that don't work, then simply use Kies to "Update your PHone"

 

[Aivaras Tamosiunas]

Re: i just reset my factory data

Guys thank you very much. I download KIES and update my firmware, now everything is working. (p.s. sorry for my bad english )

 

[AZgl1500]

Re: i just reset my factory data

Glad that you were able to get your phone back working again.