[Aivaras Tamosiunas]

Hi, i just reset my factory data in my samsung trend s7560 but when im at the clock setting after i click skip it does not appear any more choices or it just appears black screen but the time, battery, sim at the top of the screen is still there and working. Can you help me with this problem?

[B. Diddy]

Welcome to Android Central! Was anything weird happening before you did the factory reset?

[Aivaras Tamosiunas]

A little lag while loading webs, but nothing else.

[B. Diddy]

What happens when you reboot from that screen?

[Aivaras Tamosiunas]

[B. Diddy]

And what if you go through all of the setup wizard? Any reason why you were skipping the clock setup?

[Aivaras Tamosiunas]

Doesnt matter i click skip or next, everything same.

[B. Diddy]

Ok, try booting into Recovery and wiping the cache partition. Follow the steps in this video, but instead of selecting Wipe Data/Factory Reset, make sure you select Wipe Cache Partition. When complete, then select Reboot System Now.



If that doesn't work, then try another factory reset from the Recovery Menu.

[Aivaras Tamosiunas]

It does not help . Maybe its posibble to restore phone with computer?

[AZgl1500]

You need to do another full Factory Reset after pulling the battery and leaving it out of the phone for about 5 minutes. well 2 minutes at least.

I hope that at some point, you used Kies to make a backup? If you did, boot up Kies on your desktop computer and restore the update.

if that don't work, then simply use Kies to "Update your PHone"

[Aivaras Tamosiunas]

Guys thank you very much. I download KIES and update my firmware, now everything is working. (p.s. sorry for my bad english )

[AZgl1500]

Glad that you were able to get your phone back working again.