01-26-2015 05:18 PM
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  1. AC Question's Avatar
    AC Question
    The screen on my wife's S4 mini stopped working today, so before sending it off for repair She asked my if I could back up her photos and factory reset it so that no personal info was sent away with it. She uses a security code to access the phone so when I plug it into my PC it's all just blank files. Is there anyway to at least factory reset it or get access to the photos?
    01-26-2015 10:39 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Try this method: http://forums.androidcentral.com/gen...ed-screen.html
    01-26-2015 05:18 PM
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