Why am I unable to move or copy files from device to sd but can move or copy from sd to device?

[AC Question]

cant move nor copy files from device to sd but can move or copy from sd to device

i tried to backup my files from the device to sd before doing a factory reset but i keep getting failed move/copy . cant even create a folder on the sd

 

[B. Diddy]

Re: cant move nor copy files from device to sd but can move or copy from sd to device

Welcome to Android Central! Which device, and what version of Android? What file manager are you using to create a folder on the SD? If you have KitKat or above, the increased SD security means that the file manager you use needs permission to access the SD card, and not all file managers have it.