01-28-2015 11:40 AM
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  1. AC Question's Avatar
    AC Question
    i tried to backup my files from the device to sd before doing a factory reset but i keep getting failed move/copy . cant even create a folder on the sd
    01-28-2015 02:30 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Which device, and what version of Android? What file manager are you using to create a folder on the SD? If you have KitKat or above, the increased SD security means that the file manager you use needs permission to access the SD card, and not all file managers have it.
    01-28-2015 11:40 AM
« How can I reset my phone when it goes to the Tracfone screen then freezes? | How do I transfer data from an SD card (8gb) to a 16gb one? »

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